Restaurant Enterprise Solution

The MICROS Restaurant Enterprise Solution (RES) is an integrated suite of software solutions for full- and quick-service restaurants as well as for diverse fast casual concepts.

Whether you are an independent or a globally recognised chain, RES offers fully integrated point-of-sale solutions with tools for the back office, restaurant operations and guest services. End-to-end communications throughout your operation increase efficiency, speed of service, and ultimately provide a better guest experience for your customers.

Its modular architecture ensures the highest degree of flexibility and scalability. And if you need more functionality, more POS systems or even if you want to open new stores, MICROS RES easily grows with you.


The MICROS RES suite consists of the following solutions/modules:

Front-of-House solutions:

MICROS 3700 POS
The foundation of RES is the powerful and flexible MICROS 3700 Point-of-Sale (POS) system that is designed for optimised speed of service and enhanced guest experiences. Beyond all standard POS functions, the MICORS 3700 POS offers a vast range of functionality for process optimisation and increased level of service and guest satisfaction.

Guest Service Solution (Customer loyalty and delivery/carry-out solution)
As a module of the complete MICROS Restaurant Enterprise Solution (RES), the Guest Services Solution (GSS) provides restaurants with a single-source, all-in-one guest marketing system that helps you build loyal and repeat customers. Implement a frequent-diner programme and track guest preferences to build a loyal following that comes back more often.

 

Back-of-House solutions:

Product Management
RES Product Management (PM) streamlines your restaurant’s day-to-day business processes for inventory, ordering and receiving.

Labor Management
RES Labor Management’s (LM) powerful program supports the recurrent, high-maintenance requirements of employee data management. Its comprehensive modules help control your restaurant’s labour resources to minimise cost and maximise productivity.


Enterprise Management (central configuration and data maintenance tool)
A powerful configuration management tool, MICROS RES Enterprise Management (EM) enables corporate offices to control store-level information. Giving your chain’s command centre the ability to execute consistent pricing and respond quickly to changes in local restaurant competition, your market share increases naturally.

 

When security, data integrity, easy software deployment and real-time business intelligence top your list of requirements, MICROS RES is your solution.

Fully integrated enterprise solution:

  • Easily scalable
  • Investment protection
  • Easy connection to MICROS eBusiness solutions ensures different deployment options (local or central)
  • One-stop solution


Key Benefits:

  • Optimised operations
  • Intuitive POS user interface leads untrained staff through the order process
  • Increased customer satisfaction and loyalty
  • Increased sales through optional integration of state-of-the-art mobile Internet technologies
  • Efficient enterprise management with access to consolidated data